The D&S FLO App continues to transform how customers access water and energy solutions through an innovative, convenient and user-friendly digital platform. The latest Version 5 introduces AI-powered search, an updated Product Manual, a Borehole Module with package discounts, Connect technician services, Daylipa Haba instalment payments and secure card payments with instant reconciliation.

These enhancements simplify the customer journey, improve accessibility and offer greater flexibility in accessing D&S solutions. In recognition of its innovation and growing impact, the FLO App received the prestigious Gold Award for Best E-Commerce Mobile App at the 8th Kenya E-Commerce Awards. The accolade underscores D&S's commitment to digital transformation and an enhanced customer experience, reinforcing its leadership in making quality water and energy solutions more accessible through technology. Pictured with the award are Digital Business Manager Ken Muturi and Digital Channels Manager Alex Githui.